Last updated 28 October 2026

Closed test terms

You accept these when you pay for a Google Play closed test on TestFi. They sit alongside the Terms of Service and, for a closed test, apply where the two differ.

1. 01

   Google grants production access on the number of testers opted in at the same time, not on the number who finish. TestFi fills the seats and runs the 14 days. Google decides production access, and we do not guarantee it.

2. 02

   We put 16 testers on Standard or 20 on Pro on your track and guarantee that 12 are still on your test on day 14, as shown on your campaign page. If fewer than 12 are, we run your closed test again at no cost, once.

3. 03

   We do not offer refunds. If a run does not work out, the payment can be put towards another campaign instead.

4. 04

   If Google refuses production access, forward Google's email to contact@testfi.app within 7 days after the end date on your campaign page. If the email names tester engagement, even as one of several possible reasons, we read your testers' check-in notes. If fewer than 12 testers wrote notes that show real use of your app, we run your closed test again at no cost, once. Testers whose notes do not show real use are not paid for day 14. Any other reason Google gives changes nothing.

5. 05

   A closed test gets one free re-run at most, even if clauses 2 and 4 both apply. A re-run is a new 14-day closed test with the same number of testers, never a refund. These terms sit alongside the Developer Terms of Service and, for a closed test, apply where the two differ. The version you accept at checkout is saved with your campaign and governs it.

6. 06

   You can pay before adding your app's details. Your closed test then waits as a draft: no testers are invited and the 14 days do not start until you add the details and press Activate on your campaign page. Everything above counts from activation.

Questions before you pay? Write to contact@testfi.app.