Terms of Service

1.Acceptance of Terms

By accessing or using the TestFi platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2.Account Registration

To access certain features of the platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for any activities or actions under your account.

3.User Conduct

Users of the TestFi platform agree not to engage in any prohibited activities including: copying or distributing any part of the service without permission; using automated systems to access the service; attempting to interfere with or compromise system integrity or security.

4.Payment & Earnings

Testers earn rewards based on the quality and validity of feedback submitted. Developers agree to fund their campaigns prior to launch. All payments are processed through our secure third-party payment providers. TestFi reserves the right to withhold payments in cases of suspected fraud or breach of these terms.

5.Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of TestFi and its licensors. Developers retain ownership of their software, but grant TestFi a license to facilitate the testing process.

6.No Refund Policy

All sales are final. TestFi does not offer refunds. By activating a campaign on the TestFi platform, you acknowledge and agree that you have read and accepted these Terms of Service, including this no-refund policy.

Payments made to fund a campaign are for digital services (UX testing reports, screen recordings, and AI-generated insights) that are delivered upon campaign activation. Once a campaign is activated — meaning it has been funded and made available to testers — no refunds will be issued under any circumstances, including but not limited to: unused tester slots, dissatisfaction with feedback quality, or early campaign closure by the developer.

If you experience a verifiable technical failure caused solely by TestFi that results in zero deliverables, you may contact contact@testfi.app and we will review your case at our sole discretion. This does not constitute a guarantee of refund.

7.AI Training & Data Use

By using the TestFi platform, you grant TestFi a non-exclusive, royalty-free license to use test session data — including screen recordings, written feedback, tester behavior signals, and AI-generated quality scores — for the purpose of training, evaluating, and improving our internal AI and machine learning models. This license is limited to internal use and does not permit TestFi to share your data with third parties for AI training purposes. You may opt out by contacting contact@testfi.app.

8.Limitation of Liability

TestFi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. We are currently in beta and the platform is provided as-is.