Tester Agreement

By creating a tester account or accepting a test, you agree to this Agreement, the Acceptable Use Policy, and the Privacy Policy.

You must be at least 18 years old. You may not use TestFi if you are located in, ordinarily resident in, or a national of a country or territory subject to comprehensive economic sanctions, or if you appear on any restricted party list maintained by the United States, the European Union, the United Kingdom, or the United Nations. We screen payouts against those lists and will decline a payment we are not permitted to make.

You may hold one tester account and may complete each test once. Operating more than one account, or testing the same app from more than one account, is a breach of this Agreement, whatever email addresses, devices, or payout methods are used.

Test on your own device, from your own account. A phone, tablet or computer that has already been used to submit a session for one tester account must not be used to submit sessions for another, even when the two accounts belong to two different people. This is not us telling you how to work. It is what the developer is buying: separate people on separate devices, and for Google Play closed testing, testers Google will count as genuinely distinct. A shared device makes the work worthless to them however honestly it was done.

Two things follow from that. Do not submit a recording, screenshot or install proof that was captured on a device another tester has used, and never submit a file another tester has already submitted. And do not report work you did not do: if an app was already installed, already signed in, or already set up when you started, say so rather than describing a first install you did not perform. Describing work you did not perform is a false statement about what is being paid for, and it is a breach on its own, whether or not more than one account was involved.

If we believe any of this has happened we follow the process in clause 7 before we decide anything. We do not close accounts or withhold money on suspicion alone.

You are an independent contractor, not our employee, worker, agent, or partner. You choose which tests to accept, when to do them, and on what device. You are free to work for anyone else, including our competitors, and we do not require exclusivity, set your hours, or supervise how you carry out a test beyond the scenario the developer wrote.

This clause describes the relationship as we intend and operate it. It does not override any mandatory employment or platform work law that applies where you live, and nothing in this Agreement asks you to give up a right you cannot lawfully give up.

Tests are offered through the platform. Accepting one reserves a slot and commits you to completing it within the stated window. Slots you accept and abandon may be released to other testers.

Each test states what is expected: the scenario to follow, whether written feedback or a screen recording is required, and the minimum length or detail. Work that does not meet what was stated may be rejected under clause 7.

The payment for a test is shown before you accept it. That is the amount you earn for that test. Rates are set per test and may differ between tests; changing a rate never affects a test you have already accepted.

You earn a payment when your submission is accepted, either by the developer or automatically once the review window passes. Accepted earnings are credited to your balance and can be withdrawn under our payout methods.

Part of it may reach you before acceptance. When our automated scoring rates a submission highly, we credit an advance against that same payment straight away: 40% of the amount for a screen recording, 60% for written feedback. It is not an extra payment and it is not a decision on your work. Acceptance still has to happen, and when it does you receive the balance, so the total is the amount you were shown before you accepted the test.

We may hold the advance back and pay the whole amount on acceptance instead, for example while your account is under review under clause 7. That changes when you are paid, not how much.

Google Play closed tests are staged. These runs require testers to stay opted in for a continuous 14 day period, and the payment is split across stages: joining, day 7, and day 14. Each stage is earned when that stage is completed. If the run does not complete, the stages you have already completed are still earned; the stages that did not happen are not.

Withdrawals are made by the methods offered in your account. Payment networks and their fees, timing, and availability are outside our control. You are responsible for giving correct payout details, and we are not liable for funds lost because the details you gave were wrong.

Every session is reviewed. Written and recorded feedback is scored by an automated system, and the developer may accept or reject a submission within the review window.

You have the right to a human review of any decision that reduces or withholds your payment. When a submission is rejected or a payment is held, we tell you the reason. You may respond, give your side, and ask a person at TestFi to look at it. A member of our team who was not part of the original decision, and who has the authority to reverse it, makes the final call. How this works in detail, including the automated scoring itself, is set out in the AI Scoring and Appeals Policy.

Investigations hold money, they do not cancel it. If we suspect a breach of this Agreement, we may place the affected earnings on hold while we look into it. We will tell you what we think happened and give you at least 14 days to answer. A person then decides. If the breach is confirmed, we may withhold payment for the sessions the breach affected, and in serious or repeated cases close your account. Earnings for sessions unaffected by the breach are released.

You assign to us the rights in the feedback, recordings, transcripts, and answers you submit, so that we can deliver them to the developer who paid for the test and so the developer can use them to improve their product. Where an assignment is not possible under the law where you live, you grant us an exclusive, worldwide, royalty-free, perpetual licence to the same effect, and you waive moral rights to the extent permitted.

You confirm the work is yours, is your own genuine opinion, and does not infringe anyone else's rights. Submitting work generated by an AI tool and passing it off as your own session is a breach of this Agreement.

We use completed sessions to improve how we score feedback. The rights you assign above include using your submissions, and the transcripts and scores derived from them, to train, test, and improve TestFi's own scoring and analysis models. This is part of how the service works rather than an extra you sign up for: better scoring is what lets us accept good sessions automatically and pay for them faster.

Two limits on that, which we hold ourselves to. We do not sell your sessions or hand them to a third party to train their models. And where a transcript or a score is enough for the work, we use those instead of the raw video.

Where the law where you live gives you the right to object to this use, you can exercise it by emailing contact@testfi.app, and objecting will not affect your pay, your rating, or the work you are offered. The legal basis we rely on is explained in the Privacy Policy.

A screen recording captures whatever is on your screen. Before you record, close anything private: messages, email, banking apps, notifications, and anything belonging to someone else. Turn off notification previews.

Do not record other people, do not record personal data belonging to anyone else, and do not enter your own real passwords, card numbers, or identity documents during a test. Use the test credentials the developer supplies. If you record something private by accident, tell us at contact@testfi.app and we will delete the recording.

Apps you test are often unreleased. Keep what you see confidential. Do not publish screenshots, recordings, feature details, or credentials, and do not share access with anyone. Where a campaign requires a non-disclosure agreement, you must accept it before you can view the app, and it binds you directly to the developer.

You are responsible for reporting and paying any tax, social security, or similar contribution due on what you earn, wherever you live. We do not withhold tax on your behalf. If the law requires us to collect information from you or report your earnings, you will provide what is needed.

What we collect about you, why, how long we keep it, and the rights you have are set out in the Privacy Policy. That policy explains, in particular, how screen recordings are handled and how automated scoring affects payment.

You may stop testing and close your account at any time from account settings. Closing your account does not remove your right to earnings already accepted, and you should withdraw your balance first.

We may suspend or close your account for a confirmed breach of this Agreement, where the law or a sanctions regime requires it, or where your conduct puts other users at risk. Except where the law prevents it, we follow clause 7 first: you get the reason, a chance to answer, and a human decision.

We may change this Agreement. For changes that materially affect your rights we will give at least 30 days notice by email or in the product, and the date at the top of this page will change. Tests you have already accepted stay under the version in force when you accepted them.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential loss, and our total liability to you is capped at the greater of the earnings credited to your account in the twelve months before the claim and one hundred US dollars. Nothing here excludes liability that cannot lawfully be excluded.

This Agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules, and the parties submit to the courts located in Wyoming.

This does not take away rights you have where you live. If mandatory law in your country of residence gives you protections or a right to bring proceedings locally, that law applies and you may use those courts.

Please email contact@testfi.app first. Almost everything gets resolved faster that way, and appeals under clause 7 cost you nothing.

You may not assign this Agreement. We may assign it to an affiliate or in connection with a sale of the business. If a provision is unenforceable it is limited or removed to the minimum extent necessary and the rest stays in force. Not enforcing a right is not a waiver of it. This Agreement, with the policies it links to, is the whole agreement between us about testing on the platform.